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Diana, Carla
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My robot gets me: how social design can make new products more human
Diana C., Harvard Business Review Press, Boston, MA, 2021. 304 pp. Type: Book (978-1-633694-42-2)
The subtitle--
how social design can make new products more human
--is accurate. Most running exemplars are robots, but Alexa and the Roomba robot vacuum and others also show up. We are living in a time when tech...
...
Nov 23 2021
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